The Importance of Good Inputs

The great Zig Ziglar was fond of saying that if you owned a valuable racehorse, you would only feed it the best food.  He would probably have said you would also make sure it had the best trainers and the best medical care as well.  In other words, we would have good inputs so that the horse would create good […]

A Very Powerful Negotiation Technique

When we are negotiating to buy something, at some point the question of price is going to come up. Sometimes we know exactly what the prices we are willing to pay for something. However, sometimes we have no idea what the value of something is.  This can also occur when we are selling something, and we are unsure of how […]

A King is Always a King.

We have all hopefully had the experience of getting incredibly good service from someone who could have easily done a mediocre job.  These are memorable occasions because the person providing the outstanding service was going out of their way to take care of us.  It could be a flight attendant who moves you to better seats without being asked because […]